Light weight. Provide perfect vision and ventilation. Washable.
- Included Accessories
Comes with separate mascot head, mascot body (with tail, if applicable), gloves and shoe covers (waterproof and skid-proof).
Mascot head: Made of one piece poly foam to prevent against breakage if accidentally dropped. Much lighter than mascot head made of other materials.
Outter fabric: Made of high quality plush
Filling materials: Polypropylene cotton
Lining materials: Polyester taffeta
- Cleaning Instructions
Please read at least three times before cleaning, make sure you know whether your costume is fur or foam.
Spot clean with a damp rag. For a complete cleaning, we suggest dry-clean.
Mascot head: Use upholstery spray foam cleaner or mild detergent and damp sponge. DO NOT soak or immerse in water
Fur Costumes: Dry-clean, hand wash or use large front loading commercial machine.
Use cold water and mild detergent. Hang dry, DO NOT use heat to dry!
Foam Costumes: Dry-clean only.
- Shipping Weight
- Shipping Time for Mascot Costumes
Mascot Costumes will be shipped in 3-7 business days upon clear payment, and another 4-7 business days to arrive for most destinations. Total time will be 7-14 business days. Tracking number will be provided as soon as we ship. If it is a customized or your designed costume, we need 4 more days to process your order.
- Shipping and Handling Rate
Total Shipping Time = Processing Time + Shipping Time
|Processing Time:||5-7 days|
|Shipping Time:||3-5 Business Days (Expedited Shipping, North America, most countries in Europe)|
|8-15 Business Days (Expedited Shipping, South America, some countries in Europe)|
- Hassle-free Return Policy
Located in Ohio, USA, we have warehouses in Ohio, California, USA and London, United Kingdom.
For any reason you don't like your order, simply return it to any warehouses within 7 days after you receive your order. You just need to keep it in its original conditions. You will receive 100% money back once we receive your return.
For customers outside of USA and United Kingdom, we will help you to choose the cheapest way to return your order.
- Dedicated Customer Service
All our customer representatives are well trained before they serve you. They will help you with any questions you have at any time.
- Steadily Growing Team at Joyfay International, LLC
Founded in 2009, we are dedicated to serving our customers with great products and great service while keeping the quality high and the prices low. Our products range from professionally manufactured costumes, cosplays, evening dresses to stuffed animals. Currently, we are working with wedding dress manufactures to get you the best possible prices on the highest quality wedding dresses. Check back periodically as our product line is always expanding.